Job Description

Job Location

Raleigh, NC (Remote – Local Candidates Only)

Note: Candidates must be currently local to the Triangle region of North Carolina (Durham, Raleigh, Chapel Hill) as in-person meetings (1-2 days per month) are required.

Job Description

Swift Strategic Solutions Inc. / State of NC is seeking a SharePoint Product Specialist for a contract position . The selected candidate will work on SharePoint and web-based solutions to support Operations and Traffic business processes , ensuring content management and business process transformation.

This role will focus on business analysis, project management, product ownership, and quality assurance rather than programming or coding. The candidate must be comfortable using their own equipment to access a virtual workspace.

Responsibilities:

• SharePoint & Web-Based Solutions:
  

  • Design SharePoint and web-based solutions to support business processes in transportation operations.
    
  • Develop custom Microsoft SharePoint lists, libraries, and content types .
    
  • Work with business units to define and prioritize projects.
    

• Project & Product Management:
  

  • Break down designs into work items and track progress.
    
  • Prioritize and ensure on-time delivery of solutions with high-quality documentation.
    
  • Serve as a liaison between business users and IT teams .
    

• Testing & Implementation:
  

  • Perform quality assurance (QA) testing on SharePoint and web-based solutions.
    
  • Coordinate with business users for test validation and rollout.
    
  • Provide training materials and conduct user training sessions .
    

• Process Transformation & Support:
  

  • Evaluate and re-engineer business processes for efficiency.
    
  • Provide ongoing support and guidance to team members and business users.

Education & Experience:

• Bachelor’s degree in Business, Computer Science, or related field (preferred).
  
• 8-10 years of experience in business analysis, project management, and SharePoint solutions .

Skills & Technologies (Skill Matrix):

Skill
Experience (Years)

5+

5+

5+

5+

5+

5+

5+

5+

5+

Preferred Skills:

• Experience as a SharePoint Business Analyst .
  
• Experience with application support .
  
• Familiarity with NCDOT Operations & Traffic business processes .
  
• Understanding of the NCDOT transportation life cycle .
  
• Extensive experience with designer or owner roles in SharePoint .
  
• Experience with AGILE methodology .
  
• Proficiency in Team Foundation Server (TFS) / Azure DevOps .
  
• Experience with Balsamiq (Wireframing & Prototyping) .

This position requires submission of a government-issued ID (Driver’s License or Passport) and three professional references with official emails and phone numbers.

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