Job Description

Job ID:  256906
Location Name: NY-Times Square (0304)
Address: 1535 Broadway, New York, NY 10036, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Loss Prevention
Remote Eligible: MarketBased

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty .

The Opportunity:

Regional Loss Prevention Director

Reports to: Vice President, Loss Prevention

This Role can be based in a major city in the Northeast, ideally NYC or Boston

Your role at Sephora... As a Regional Loss Prevention Director, you will lead and maximize loss prevention strategy for your region of stores. This role is accountable for inventory shrink results and reducing liability through safe work practices within the region. In your role, as a strategic leader, you will also drive an additional function (Organized Retail Crime & Safety, LP Training/Policy & Procedure or LP Operations & Implementation) in support of the overall department vision and objectives. You will directly manage a team of District Loss Prevention Managers (DLPMs) who in turn manage Store Loss Prevention Investigators (SLPIs).

In addition, you will:

• Direct accountability for shrink reduction, investigations, and safe business practice with consistency
• Build effective partnerships in the field that can be leveraged to achieve common goals of improving sales, profit and client experience while protecting our assets
• Identify market specific opportunities and develop strategies with DLPMs to reduce shrink by reviewing theft patterns, managing effective investigations, and adjusting staffing.
• Maximize investigations by guiding DLPM team on use of exception-based reporting, camera technology, behavioral interview, and law enforcement resources
• Provide recommendations to VP, Loss Prevention on physical security measures for existing and future store locations
• Conduct store visits with DLPMs and cross-functional partners to evaluate and identify opportunities to improve shrink and reduce liability
• Manage budgets for LP staffing, guards, team travel, meetings, and physical security within assigned region
• Conduct regular one-on-one conversations with all DLPMs creating individual development plans for their continued growth.
• Create an inclusive environment and develop diverse teams and leaders
• Build talent strategies, succession, and development plans for your region to support the business objectives and growth plans
• One additional area of responsibility will be assigned from the following:
  • Organized Retail Crime & Safety
    • Develop and maintain partnerships on a national scale with retailers, law enforcement and industry partners to enhance investigations & develop strategies to increase safety
    • Manage nationwide meetings, training, certification, support materials and reporting
    • Develop programs to specific target crisis intervention, to include but not limited to de- escalation, active shooter and disengagement techniques
  • LP Training/Policy & Procedure
    • Develop and update LP training, policies and procedures for LP team and Store team
    • Support company DE&I initiatives with LP-related expertise
  • LP Operations & Implementation
    • Advocate for LP team by participating in Field Support Center (FSC) project teams which impact stores
    • Solicit feedback from LP team and share critical insights
    • Formal updates to leadership team
• Demonstrate our Sephora values : Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.

We would love to hear from you if you have…

• 8+ years of Loss Prevention experience within multi-unit retail environments
• Understanding of criminal and civil law as it applies to the retail environment
• Proven ability to manage time to execute multiple tasks and changing priorities
• Wicklander-Zulawski, Reid, or similar certification
• Excellent verbal/written communications skills and can influence business partners at all levels
• Proven ability to create teams by identifying talented store and district leaders who can train and develop a team to drive shrink reduction while maintaining a safe environment for clients
• Proficiency with loss prevention applications, MS Office (Excel, Word, and PowerPoint) and store systems including exception-based reporting, EAS, CCTV
• Ability to travel routinely within assigned locations. Travel is a requirement is approximately 70% of the job and includes local and out of town travel locations.

While at Sephora, you’ll enjoy…

• Beauty & Beyond : Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire our clients, empower people, and help them become the best versions of themselves. We think this is beautiful.
• Endless Evolution : You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you’re empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.
• Creativity Unleashed : At Sephora, you’re encouraged to explore, innovate, and have fun while working with diverse clients, teams, and leaders. You won’t just partner with iconic brands; you’ll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we’re defining the future of beauty.
• Bold Authenticity : Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you. You are what sets us apart.
• Diversity, Inclusion & Belonging : We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business—ensuring that our employees, brand partners, suppliers, and our clients feel a sense of belonging in store, online, and in our workplaces. We believe in demonstrating our values with action!
• Meaningful Rewards : Sephora offers comprehensive medical benefits, generous vacation and

holiday time off, commuter benefits, “Summer Fridays” for FSC (half-days every Friday between Memorial and Labor Day), an employee discount, free beauty product gifts from brand partners, and so much more. Details about our company benefits can be found at the following link: .

The annual base salary range for this position is $186,000.00 - $196,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy… 

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
• The learning . We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture . As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity , because we’ve got disruptive spirit. You can learn and evolve , because we empower you to be your best. You can be yourself , because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

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