Italian Speaking Contact Centre Agent in Mosta, Malta Job at Cross Border Talents, Malta

UElEL2lnNGlhMFZhcm90d3V4UG5NaFpYbHc9PQ==
  • Cross Border Talents
  • Malta

Job Description

Company : Local Airline 

Location : Mosta, Malta

Starting Date : August 26, 2024

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? If so, we have the perfect opportunity for you!

Job Description:

As a Italian Speaking Contact Centre Agent at our local airline in Mosta, Malta, you will be the first point of contact for our customers. You will assist customers with their inquiries, provide information about flight schedules, assist with bookings, and handle any issues or concerns that may arise. Your primary goal will be to ensure that every customer has a positive experience with our airline.

Responsibilities:

- Answering incoming calls and responding to customer inquiries

- Providing information about flight schedules, fares, and services

- Assisting customers with booking flights and making changes to existing reservations

- Resolving customer complaints and issues in a professional and timely manner

- Maintaining accurate records of customer interactions and transactions

Requirements:

- Excellent communication skills (both Italian& english)

- Customer service-oriented mindset

- Ability to work in a fast-paced environment

- Strong problem-solving skills

Job Tags

Local area,

Similar Jobs

BioLife

Plasma Center Phlebotomist Job at BioLife

 ...Takeda: High school diploma or equivalent Ability to walk and/or stand for the entire work shift Will work evenings, weekends, and holidays Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees Ability to lift to 5 lbs... 

Noetic Strategies Inc.

All-Source Intelligence Analyst Job at Noetic Strategies Inc.

 ...All-Source Intelligence Analyst Noetic seeks an All-Source Intelligence Analyst who will be responsible for conducting comprehensive all-source research utilizing a broad range of commercial databases, subscription databases, and other unclassified and classified sources... 

Chick-fil-A South Clack

Chick-fil-A South Clack Kitchen Team Member Job at Chick-fil-A South Clack

Here at Chick-fil-A South Clack, we not only have a great product, but we have a great work environment. We are looking to add talent to our organization and we need an individual who has a heart for putting out quality product in a fast paced environment. We need a team...

Motive Interactive

Paid Search Manager Job at Motive Interactive

Motive Interactive, a leading Performed Based Marketing firm is seeking a P aid Search Manager . This role will report directly to the GM and is 100% Remote. This role will be responsible for developing acquisition strategies across multiple levels of campaigns...

Jefferson County Public Schools

Mental Health Practitioner | Jefferson County Public Schools Job at Jefferson County Public Schools

 ...One of the following credentials, licenses, or permits: KY(EPSB) credential in School Social Work, School Counseling, or School Psychology; or Fully Licensed Professional Counselor; or Licensed Clinical Social Worker; or KY Licensed Marriage and Family Therapist; or Licensed...