Job Title: IT Helpdesk Technician
Contract Period: 1 year + Extension
Working Hours: 8:30 AM - 5:30 PM
Work Address: Plano, TX 75075
Job Description
We are seeking a competent IT Helpdesk Technician to provide fast and effective technical assistance on computer systems. The ideal candidate will address basic technical issues, offer advice, and ensure customer satisfaction. The role requires strong technical knowledge and effective communication skills to understand and resolve issues. Additionally, the technician should be customer-oriented and patient, particularly when handling challenging situations.
Responsibilities:
Requirements/Qualifications:
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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