IT Support Specialist Job at Dakotaland Manufacturing, Sioux Falls, SD

UDRMOWpRd3BaRVJicm85NnZSTGlPQnBXbnc9PQ==
  • Dakotaland Manufacturing
  • Sioux Falls, SD

Job Description

Job Description

We are seeking a dedicated and knowledgeable IT Support Specialist to join our dynamic team! The ideal candidate will possess a strong foundation in IT support, computer networking, and operating systems. This role is essential in ensuring the smooth operation of our technology infrastructure and providing exceptional support to our users.

Duties

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Serves as an administrator of the company's ERP system,  Global Shop Solutions (GSS) .
  • Troubleshoot and resolve issues with Windows Operating Systems.
  • Serves as an administrator for the company's network to ensure efficient and secure operations.
  • Assist users with VPN connectivity and ensure secure remote access to company resources.
  • Manage computer hardware installations, upgrades, and repairs as needed.
  • Maintain accurate documentation of support requests and resolutions in the help desk system.
  • Collaborate with team members to improve IT processes and enhance user experience.
  • Monitor network performance and assist in troubleshooting network-related issues.
  • Communicate effectively with users to understand their needs and provide timely solutions.

Qualifications

Experience

  • Proven experience in IT support or a related field is preferred.
  • Strong knowledge of computer networking principles and practices.
  • Familiarity with various operating systems, including Windows, Mac OS, and Linux.
  • Experience with help desk operations and customer service skills.
  • Proficient in computer management tasks, including hardware setup and maintenance.
  • Excellent communication skills to convey technical information clearly to non-technical users.
  • Ability to work independently as well as part of a team in a fast-paced environment.

If you are passionate about technology and enjoy helping others resolve their IT challenges, we encourage you to apply for this exciting opportunity!

Job Tags

Remote work,

Similar Jobs

Orvixengr

UI/UX Designer Job at Orvixengr

 ...! We are looking for a talented and passionate UI/UX Designer to join our growing design team at Orvix Engineering . As...  ...UX Designer, you will play a pivotal role in shaping the user experience of our digital products and services. This is a unique opportunity... 

LMG Staffing Solutions

UX/UI Designer (Remote Contractor) Job at LMG Staffing Solutions

 ...The UX/UI Designer Contractor will support the Web and SEO teams in enhancing user experience (UX) and conversion rate optimization (CRO) across client websites. This role requires a deep understanding of user behavior, site structure, and design best practices ,... 

Johnson Controls

Industrial Painters 1st and 2nd shifts Job at Johnson Controls

Benefits: Eligible for benefits on first day of employment Sign-on bonus: $750* How you will do it: Paint in booth, on floor, or product, ladders, and scaffolds. Working from drawings, customer orders, process sheets, specifications, paint manufacturer instructions...

Haverty Furniture Companies, Inc

Design Consultant Job at Haverty Furniture Companies, Inc

 ...Description MAJOR FUNCTION Assists Sales Consultantin closing transactions by providing design services to Havertys customers. Will visit client...  ...employee. He/she will be required to follow any other instructions and to perform any other duties upon the request... 

CoolSys

HVAC/R Service Technician Job at CoolSys

We are seeking a skilled HVAC/R Service Technician to join our dynamic construction team. The ideal candidate will be responsible for installing...  ...HVAC/R systems used for heating, ventilation, air conditioning, and refrigeration within commercial and residential buildings.