Guest Service Agent Job at Peachtree Group Hospitality Management, Rockville, MD

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  • Peachtree Group Hospitality Management
  • Rockville, MD

Job Description

Job Details

Description

This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

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