Job Description

At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together.

We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply.

Compensation: Salaries will vary based on a candidate’s qualifications, competencies, experience, geographic location.

MOD Pizza offers a total compensation package including:

• Store-performance incentive per quarter
• Medical/dental/vision/basic life/disability insurance options
• Up to 20 paid vacation days per year and 2 paid holidays
• 401(k) retirement eligibility
• Paid sick leave
• Paid parental leave
• Employees can progress through the pay range by earning performance-based pay increases
• Access to MOD's Employee Assistance Program

Summary

As a General Manager at MOD Pizza, your leadership style will directly contribute to the success of your Squad members and deliver on our commitment to outstanding customer service. This manager role requires business savvy, a high level of accountability, a genuine love for people and a desire to share MOD’s purpose beyond your store into the community we serve.

Key Responsibilities

• Demonstrates servant leadership to your Squad
• Manages with the integrity, honesty, and respect that promote the culture, performance standards, and values of MOD
• Embraces a leadership growth mindset for continuous improvement and change management
• Cultivates a positive learning environment through clear, respectful mentorship and feedback to MOD Squad members and Squad members in training; addresses individual motivation, needs, concerns, and provides recognition
• Keeps Squad inspired and motivated during peak volumes; problem solves in a dynamic, high-pressure environment. MOD Managers are servant leaders
• Utilizes operational tools to plan and achieve excellence in their store: interviewing/hiring, labor scheduling and management, business review with District/Market Manager, cash, and inventory management
• Communicates effectively; ensures all pertinent information is provided to the MOD Squad as directed by the District/Market Manager
• Serve your MOD Squad by actively overseeing, inspiring, and challenging MOD Squad members by holding them accountable for:

1. Building community
2. Enhancing and maintaining an engaging store culture
3. Delivering quality products
4. Building customer loyalty through delivering MOD experiences

Basic Qualifications

• 2+ years of management experience and/or college education in Business or related field
• Experience in a retail store or restaurant environment
• Desire to provide courageous leadership and willingness to put others needs ahead of your own
• Ability to create a safe environment while holding your team accountable to be their best
• Experience successfully training, developing, and leading teams
• High level of integrity and accountability
• Problem-solving abilities in a fast-paced environment 
• Experience with labor management/schedule creation and inventory management
• Must be at least 21 years old

Preferred Qualifications

• Some college education in Business or related field
• High school education or GED
• Desire to learn and growth with a high-growth company committed to serving others

Physical Requirements

As a general manager you will be working in a kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, and pulling to handle or move objects weighing up to 50 pounds. You will also be asked to operate hand-held appliances and simple kitchen equipment (industrial can opener, dough press, industrial dishwasher, etc.). Depending on the location, you may need to go up and down stairs. The ability to communicate and exchange information with coworkers and others is also required. The ability to comply with all public health requirements, including wearing a mask, is required.

Working Conditions

• High noise levels due to operations, customers and overhead music (including, but not limited to, rock, punk and alternative)

• May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer

• Will work near moving or mechanical parts

• Varying schedule to include evenings, holidays and extended hours as business dictates

• Must be authorized to work in the United States

We make pizza so we can serve people

Want to help us spread MODness™? Apply today!

This Job Description is not intended to be all-inclusive. We all may be assigned other related duties as assigned to meet the ongoing needs of the organization.

MOD Pizza is a second (fair chance employer) and an Equal Opportunity Employer. The full statement is available on the career site.

Key words: Restaurant General Manager, GM, Store Manager, General Manager, Assistant General Manager, AGM, Assistant GM, Assistant Store Manager, Kitchen Manager, Bar Manager, Shift Manager, Shift Lead, Restaurant Manager, Operations Manager, Team Leader, Team Lead, BOH Manager, Assistant Manager, Store Leader, Restaurant Leader, Retail Manager

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