Job Description

EVENT COORDINATOR

**Please note- this role is primarily remote with monthly on-site training sessions and in-person team meetings**

The Event Coordinator is a hybrid position responsible for fielding incoming inquiries and converting them to sales. Responsibilities include consultative selling, planning, organizing, building strong client relationships, and managing contracts & deposits. Clear communication with stores regarding details of the event is paramount. The ideal candidate will have a proven track record in sales, a hospitable spirit, exceptional organizational skills, and a passion for creating memorable experiences.

Pay Range: $20/hr + Commission

WHAT OUR EVENT COORDINATOR DOES:

• Work scheduled remote shifts remotely by computer and phone
• Have a hospitable and professional phone presence
• Be available for monthly in-person + onsite ongoing training
• Attend regular team meetings and manager 1:1’s
• Answer phone inquiries and online inquiries
• Through consultative selling, provide guests with menus and contracts that best fit their needs event needs, preferences, and budget.
• Prepare and present detailed proposals and event contracts.
• Provide stores Banquet Event Order (BEO) and details of planned events
• Conduct post-event follow-ups to gather feedback and build long-term client relationships.
• Provide exceptional customer service and support to clients throughout the planning process.
• Address any issues or concerns promptly and professionally to ensure client satisfaction.
• Close events out properly and maintain accurate record keeping
• Work with the team and managers to achieve goals
• Maintain accurate records of leads, sales, and event details.
• Prepare and present regular reports on sales performance, client feedback, and market trends.
• Other duties as assigned
• Must be local to the Washington DC Metropolitain area with reliable transportation.

WHAT YOU NEED TO BE AN EVENT COORDINATOR:

• 2 years of experience in sales or event planning, preferably in the restaurant or hospitality industry preferred.
• Strong sales skills with a proven track record of meeting or exceeding targets.
• Excellent organizational and multitasking abilities, and detail oriented.
• Exceptional communication and interpersonal skills, with the ability to build and maintain relationships with diverse clients.
• Computer proficiency, event management software a plus.
• Ability to work flexible hours, including evenings and weekends, as needed.
• Experience with TripleSeat and OpenTable a plus.

BENEFITS + PERKS:

• Flexible scheduling
• Health insurance plans available for as low as $100 per month after 90 days of employment!
• Dental and vision plans
• Paid time off
• Paid pregnancy and parental leave
• Monthly comp card for Group Dining Coordinators:
  • $300 for full-time employees
• Free access to company massage therapist
• Discounted gym & yoga membership
• Free online mental health therapy (unlimited text messaging and two optional 30-minute live video therapy sessions per month) through our partner, TalkSpace, for all employees and their immediate family members
• Training and career growth opportunities
• Free Employee Assistance Program

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