At Photobooth Supply Co. , we call this role a "Customer Advocate" because your mission is to champion our customers' success. We believe that friendly, empathetic, and knowledgeable support can make someone's day, and we’re committed to making every customer interaction—whether via email, phone, or chat—a positive and impactful experience.
This is a technical support role , not your standard customer service position. If you thrive on troubleshooting complex software issues, solving unique problems, and communicating technical solutions with clarity, this could be the perfect fit for you.
Thursday - Monday, 8 PM - 5 AM Pacific Time
If you do not confirm you are available for a time shift, your application will automatically be disqualified. 😭
Requirements
At Photobooth Supply Co. , we help entrepreneurs succeed by providing innovative photo booth solutions and exceptional customer support. As a Tier 2 Overnight Technical Support Advocate, you’ll play a crucial role in empowering our customers to thrive in their businesses. If you’re a proactive problem solver who’s passionate about delivering outstanding support, we’d love to hear from you!
Ready to apply? Let’s make magic together—apply now and help our photo booth owners shine!
Benefits
🏥 Health Benefits (US only)
👴 401K for California Based Employees
📚 Education Stipend
💻 Remote Work
💰 Bonus Plan
🏝️ Annual Retreat
✈️ Generous PTO and Holiday Schedule
💼 Quarterly Financial Meetings
📊 Open Book Management
💪 Intimate Team
🧑💻 Work from Home Stipend
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