Description Summary: The Customer Success Manager builds strong relationships with customers and ensures that they are optimizing M3 products, partners and services to receive the highest return on their investments. To be successful, a CSM should be very familiar with our products and services to properly educate our CS customers. Communication is key. Create value for our customers with a delivery of repeatable processes.
Essential Duties:
The duties listed below are the essential functions of this position, and they may change as the needs of the company demand. All associates are expected to do what is necessary to get the work done and to cooperate fully with their supervisor’s requests for additional or altered duties.
Required Skills and Expertise Knowledge
Education/Training/Experience:
Physical Requirements:
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