Call Center Associates (Holiday Hiring Event) Job at Urban Health Plan, Holiday, CA

T1liNmlBZ2haa1phcFlwM3ZoWGpNeGhTbnc9PQ==
  • Urban Health Plan
  • Holiday, CA

Job Description

Job Description

Job ID#:

3574

Job Category:

Health Care Administrative Support

Position Type:

Employee (Full Time)

12/11/2024 we are holding our 5th annual holiday hiring event (appointment only event)We will be highlighting the following position to meet with candidates for direct hire, but also to network and identify high potential incumbents that may be interested in employment for 2025.

 

Position Summary:

The Call Center Associate I is an entry level role that will join our Bronx-Based call center team to support the operations of our various health centers. The incumbent must have the drive and ambition to work effectively in a fast paced and service-driven team. We are seeking customer service professionals with a passion for community-based health care. Although remote, position requires some monthly onsite needs including meetings that are held in the Bronx- with this in mind, applicants must reside locally to the New York City market.

 

While company equipment will be furnished- incumbents must possess a desk space and area from home that is suitable for work without distractions and a desk that is able to securely fit dual monitor screens/computer/other hardware.

 

Minimum Qualifications:

  • High School Diploma or GED required.
  • Ability to thrive in a fast-paced telecommunications environment.
  • This position is entry level, training provided. 
  • Bilingual Spanish/English required.
  • Exceptional customer service skills.
  • Computer proficiency is a must. 
  • Self-motivation and commitment to EXCELLENCE. 

 

Key Duties:

  • Answers high volume telephone calls, schedules medical appointments, and relays messages according to the organization communication standards.
  • Responds to and resolves patient requests/concerns.
  • Refers clinical questions to medical providers.
  • Ensures confidentiality at all times in compliance with HIPAA and PHI guidelines.
  • Update existing patient demographic information.
  • Confirms insurance when necessary.
  • Completes rescheduling, canceling, and/or verifying patient's appointments as needed.
  • Exhibits "WE CARE" performance standards in accordance to Urban Health Plan's Operating Credo.

 

Starting Compensation: Minimum $17.25/hour ($35,880/annum); Maximum $17.25/hour ($35,880/annum).

 

Work Environment Type, Location, and Schedule:

Remote, Bronx, NY, Schedules will vary, but any applicant should have availability to work shifts that fall between 7am-7pm, including on weekends.

 

As a full time associate at Urban Health Plan, you'll enjoy: 

  • Fully funded Health Insurance for you/ 73.5% funded Health Insurance for your family 
  • Dental, Vision, and Prescription Coverage
  • 401(k) Retirement Savings (including 3% annual employer contribution)
  • Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
  • Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
  • Entertainment Discount Programs
  • Pet Insurance
  • Employee Assistant Program
  • Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
  • Fitness Discounts and Perks through our medical plan.
  • $50,000 term life Insurance

About Urban Health Plan:

At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 40 years ago. That tradition continues today by promoting excellence in everything that we do. 

 

UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.

 

 

Job Requirements

 

Already have an account? Log in here

Job Tags

Holiday work, Full time, Remote job, Shift work,

Similar Jobs

Adventure Awaits

Remote Entry Level Travel Consultant Job at Adventure Awaits

 ...Are you passionate about travel and ready to turn that passion into a career? As a Remote Travel Consultant, youll help clients plan their dream vacations from anywhere in the world. This position offers a flexible schedule and the ability to work from home. Enjoy great... 

MyCareer+

Paid Search and Digital Marketing Specialist Job at MyCareer+

 ...Job Summary As a Paid Search Manager you will be responsible for overseeing and managing all aspects of paid search campaigns to...  ...Your role is pivotal in overseeing and optimizing digital marketing initiatives for a variety of clients. Youll be responsible for... 

n/a

Web Front-End Developer Job at n/a

 ...Design and Development:Responsible for front-end page design, layout and coding of websites...  ...effects and interactive functions of web pages.Follow W3C standards to ensure the...  ...end interface.Collaborate with back-end developers:Work closely with back-end developers... 

FedEx: Triton Transit, Inc,

CDL Class A Driver- TEAM Run FedEx Ground Job at FedEx: Triton Transit, Inc,

 ...split team runs Triton Transit, Inc is currently seeking CDL Class A Linehaul drivers to fill immediate TEAM RUN openings at the FedEx Cypress, TX terminal/ Houston Hub AND FedEx San Antonio terminal No Touch Drop and Hook Freight for FedEx Ground Summarized... 

Texas Pride Fuels, Ltd.

Lubricants Truck Driver - Class A w/Tanker - West Texas Job at Texas Pride Fuels, Ltd.

 ...Who We Are: Texas Pride Fuels is an experienced full-service diesel and lubricant supplier to the oil and gas industry. We specialize in on-sitehydraulic fracturing (frac)service all over Texas, Oklahoma, and New Mexico. What You'll Do: The Lubricant Truck Driver...